RETURNS

Purchases made online are governed by UK distance selling regulations and the returns policy is different to in store purchases. If you would like to return an item then please send back to ......

Jingo Clothing, FAO Returns Dept, 15 Pump Street, Worcester, WR1 2QX 

Items must not be worn, must have labels intact and be returned in the original packaging and condition sold in. 

The cost of returning the item and responsibility for the item is yours we recommend using a trackable, signed for service so that the package does not get lost in the post. We do not refund any original shipping cost.

If you are returning an item for a refund you must send it back to us within 14 days for a full refund (of the item). Returned items received after 14 days will not be accepted. We process returns within 3-5 days of receiving, sometimes this can be a little longer during sale times. Please bear with us during these busy times.  Please note: that refunds can take up to 10 days to credit on your account statement, depending on your card issuer, which is beyond our control.

If you would like an exchange, no problem! Please follow the first return steps and then either email or call us to say what size you would need instead. We can then put the item by for you whilst you send back the original order. We can't guarantee that we will have the size you need but we will try our best. 

Any other queries feel free to email info@jingoclothing.com. 

 

 

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